We are pleased to draw your attention to a new book published by EDUCAUSE. Our friend C. Wright drew our attention to the book  through the following e-mail.

EDUCAUSE is “a nonprofit association (based in the USA) whose mission is to advance higher education by promoting the intelligent use of information technology.” “EDUCAUSE programs and services are focused on analysis, advocacy, community building, professional development, and knowledge creation…” The organization has recently produced a text titled “Game Changers: Education and Information Technologies” edited by Dr. Diana G. Oblinger. Though the book focuses its attention to institutions which have a technology-rich environment and does not address challenges faced by educators in some parts of the world, the case studies may still be informative. The 402-page book may be downloaded for FREE from:


 Below is a copy of the preface as well as the entries in the table of contents.

Game Changers: Education and Information Technologies

Today’s knowledge revolution isn’t about how much information is available. It’s about how fast knowledge can travel through vast, connected networks of people—and how it can grow exponentially.

Ten years ago we knew that technology would change the face of education, and we were just beginning to imagine the ways. Today, learning can happen anywhere.

More people, with increasingly diverse needs, are seeking education, and almost every country is promoting greater access to education. At a time when educational attainment is a global priority, the need to reimagine the education experience has never been greater.

Game Changers: Education and Information Technologies explores the tools and processes that can improve the quality, flexibility, and scalability of postsecondary education.

The book takes a hard look at the education landscape today and asks what that landscape might look like tomorrow. It asks important questions and pushes us to open our minds about how technology will shape the universe of possibility for tomorrow’s students.

  • How will your institution negotiate the new geography of learning? Technologies are reshaping how people learn and connect, and people are connecting to a global learning network previously inconceivable.
  • In a world where information is always accessible, how will teaching and learning change? Learning is no longer bound by classrooms, libraries, or even instructors. Online tools make resources available to learners everywhere. Open-source learning can reach thousands of learners in nontraditional ways.
  • What will constitute an institution of higher education in the future? More and more, competencies, not credit hours, determine credentials. A degree is no longer the only indicator of success. How we understand and assess learning is changing. Portfolios will augment standard assessment tools.
  • How do we ready our institutions, our students, and ourselves for what higher education can—and must—become? Many institutions are piloting innovative models for education, and the entire community can benefit from the lessons learned.

These are questions that we at Ellucian ask ourselves every day as we work to help more than 2,300 colleges, universities, state systems, and foundations around the globe thrive in today’s dynamic world. We value our collaborative and long-standing relationships with EDUCAUSE and the amazing community that makes it strong. Working together, our collective intelligence will help shape the future of education.

Ellucian is proud to sponsor this book and support ongoing efforts to help higher education meet the challenges of today and those of tomorrow.

John F. Speer III, President and CEO, Ellucian


Foreword xi
Molly Corbett Broad
Game Changers

Introduction 3
Diana G. Oblinger

Chapter 1
The Knowledge Economy: Challenges and Opportunities for American Higher Education 9
Paul E. Lingenfelter

Chapter 2
The Questions We Need to Ask First: Setting Priorities for Higher Education in Our Technology-Rich World 25
Debra Humphreys

Chapter 3
IT as a Game Changer 37
Diana G. Oblinger

Chapter 4
From Metrics to Analytics, Reporting to Action: Analytics’ Role in Changing the Learning Environment 53
Linda Baer and John Campbell

Chapter 5
IT Innovations and the Nontraditional Learner 67
Pamela Tate and Rebecca Klein-Collins

Chapter 6
Why Openness in Education? 81
David Wiley and Cable Green

Chapter 7
Early Days of a Growing Trend: Nonprofit/For-Profit Academic Partnerships in Higher Education 91
Daniel Pianko and Josh Jarrett

Chapter 8
Scaling Up: Four Ideas to Increase College Completion 105
Vernon C. Smith

Chapter 9
Western Governors University 115
Robert W. Mendenhall

Chapter 10
University of Phoenix 133
William (Bill) Pepicello

Chapter 11
SUNY Empire State College: A Game Changer in Open Learning 145
Meg Benke, Alan Davis, and Nan L. Travers

Chapter 12
Athabasca University: Canada’s Open University 159
Dietmar Kennepohl, Cindy Ives, and Brian Stewart

Chapter 13
Providing Quality Higher Education for Adults 175
Susan C. Aldridge

Chapter 14
University of the People 187
Shai Reshef

Chapter 15
The Open Learning Initiative: Enacting Instruction Online 201
Ross Strader and Candace Thille

Chapter 16
The Postmodality Era: How “Online Learning” Is Becoming “Learning” 215
Thomas B. Cavanagh

Chapter 17
Going the Distance: Outsourcing Online Learning 229
Susan E. Metros and Joan Falkenberg Getman

Case STUDY 1
Royal Roads University: Using Synchronous Web Conferencing to Maintain Community at a Distance 255
Mary Burgess

Case STUDY 2
The Open Course Library of the Washington State Colleges 259
Tom Caswell

Case STUDY 3
Austin Peay State University: Degree Compass 263
Tristan Denley

Case STUDY 4
Yakima Valley Community College: Using Near-Real-Time Data to Increase Student Success 269
Wilma Dulin, Sheila Delquadri, and Nicole M. Melander

Case STUDY 5
Ball State University 275
Jo Ann Gora

Case STUDY 6
Mozilla Open Badges 279
Erin Knight and Carla Casilli

Case STUDY 7
STAR: Using Technology to Enhance the Academic Journey 285
Erika Lacro and Gary Rodwell

Case STUDY 8
OpenCourseWare 291
Mary Lou Forward

Case STUDY 9
The Open University of Hong Kong: The i-Counseling System 301
Chun Ming Leung and Eva Tsang

Case STUDY 10
Central Piedmont Community College: Online Student Profile Learning System 305
Clint McElroy

Case STUDY 11
The CHANCE Program in China: Transforming Students into “Global-Minded” Scientific Investigators and Citizens 313
Jacqueline McLaughlin

Case STUDY 12
Georgetown University: Web Conferencing—A Critical Skill for the Connected World 321
Pablo G. Molina

Case STUDY 13
Blended Learning and New Education Logistics in Northern Sweden 327
Anders Norberg

Case STUDY 14
Valencia College: LifeMap and Atlas—Planning for Success 331
Joyce C. Romano and Bill White

Case STUDY 15
The Saylor.org Model 337
Jennifer Shoop

Case STUDY 16
Penn State World Campus: Ensuring Success, Not Just Access 343
Wayne Smutz and Craig D. Weidemann

Case STUDY 17
Stories in Our Classrooms: A Faculty Community of Practice as an Agent of Change 349
Beverly Bickel, William Shewbridge, and Jack Suess

Case STUDY 18
Kansas State University: Creating a Virtual Faculty Consortium 355
Elizabeth A. Unger

Case STUDY 19
CS50 at Harvard: “The Most Rewarding Class I Have Taken . . . Ever!” 361
Katie Vale

Case STUDY 20
Transforming Education with Research That Makes a Difference 369
J. D. Walker, Charles D. Dziuban, and Patsy D. Moskal

Case STUDY 21
Shaping the Path to Digital: The Indiana University eText Initiative 373
Brad Wheeler and Nik Osborne

Index 381